Aisend Knowledge Catalogue
ORBIT Public Knowledge Catalogue
Publish a verified, machine-readable public knowledge catalogue so AI systems can understand, trust, and recommend your business.
ORBIT Entity Authority
Establish entity authority so AI cites your company as the trusted source in your category.
EchOS Operational Genome
Structure and protect how your company actually works into a private, AI-ready operational genome.
From Genome To Catalogue
See which parts of your internal genome can safely become public catalogue knowledge.
AI Agent Execution Layer
Deploy agents that complete repeatable multi-step work grounded in your EchOS genome.
Inbound Website Voice Agent
Handle inbound voice enquiries with natural, locally credible speech that routes to the right next step.
LekkerVoices Accent Library
Give Voice AI a South African accent profile that sounds natural and locally credible.
WhatsApp Lead Routing
Qualify and route leads on WhatsApp without losing process control.
Workflow Automation Bridge
Connect structured knowledge to repeatable business actions, workflows, and integrations.
Why Knowledge Catalogues Beat Marketing Sites
Prove that structured, interconnected entity knowledge produces better AI recommendations than brochure sites.
AI Infrastructure Pricing Model
Understand why Aisend prices setup + monthly operational fees around deployment scope, not software seats — with two independent choices: tier and payment shape.
EchOS Closed Genome
Your company's knowledge stays in one closed, internal system with no third-party exposure.
Data Security & Privacy
EchOS never exposes your company's knowledge to third-party servers or external access.
POPIA Compliance
Structurally easier to demonstrate compliance and control than a typical multi-vendor setup.
Switching AI Providers
Change AI models or providers without rebuilding anything or disrupting operations.
Scattered Knowledge Recovery
Consolidate scattered knowledge from wherever it lives into one structured, secure genome.
Pricing & Contract Terms
Pricing in tiers × payment shapes with month-to-month terms and no mandatory lock-in.
OIL Operations Intelligence
Single controlled access point to EchOS that orchestrates all tools and surfaces answers from the genome.
OIL AI Agents
Autonomous agents orchestrated by OIL to execute tasks grounded in your EchOS genome.
OIL WhatsApp AI
WhatsApp messaging orchestrated through OIL for consistent, genome-grounded responses.
OIL Voice AI
Voice interactions orchestrated through OIL with natural South African speech and genome grounding.
ORBIT Knowledge Catalogue
A structured knowledge catalogue that AI systems can understand, trust, and recommend from.
ORBIT AI Visibility Tools
Measure and improve how AI systems see, understand, and recommend your business.
Pricing Overview
Every way to buy into Aisend — monthly, once-off, or hybrid — laid out across Starter, Growth, Custom, and ORBIT-only tiers.
ORBIT-only — AI Visibility Tools
Get found and recommended by AI without the full EchOS build.
EchOS DNA Mapping
Map the foundational identity of your business — what it is, what it knows, and how it operates at the entity level.
EchOS Process Genome Mapping
Document and structure every business process into the genome for automation and analysis.
EchOS Knowledge Genome
Ingest and structure scattered company knowledge — documents, policies, manuals, tribal knowledge — into one searchable genome.
OIL — Genome Query & Response Layer
Query the EchOS genome through OIL and receive grounded, tool-orchestrated responses in any requested format.
Aisend Assessment & Audit
Discover your AI visibility score and identify where EchOS, OIL, or ORBIT would have the most impact.
POPIA-Aware Genome Publishing
Publish public-safe knowledge while keeping private genome data protected under POPIA.
What is EchOS?
EchOS is the company's living genome — a single, continuously growing knowledge brain that contains everything from the company's first day to the present.
How does EchOS keep company data secure?
EchOS runs fully on-premises, on an isolated internal network with zero public egress — all processing and embedding runs locally with TLS and token-based access.
How do you know if someone accessed or changed something in EchOS?
Every action is recorded in a tamper-evident audit log, cryptographically chained so that any alteration attempt breaks the chain and is detectable.
How are credentials and secrets protected?
All credentials and secrets are stored in a dedicated secrets-management vault rather than in application code or config files.
Does EchOS create duplicate entries if the same document is uploaded twice?
No. Every document is content-hashed on ingestion, so re-uploading the same file is automatically detected and won't create a duplicate index entry.
What access levels exist in EchOS?
EchOS uses role-based permissions with four levels: admin, ingest/search, read-only search, and audit-only compliance review.
Who can access EchOS directly?
No one queries EchOS directly. OIL is the sole authorized access point to EchOS's knowledge — every question, tool, or integration must pass through OIL.
How does EchOS understand relationships between people, projects, and clients?
EchOS extracts structured entities — clients, projects, people, locations, technologies — and maps them into a knowledge graph.
What happens if two documents contradict each other?
EchOS automatically flags conflicting statements found across different documents so inconsistent information isn't silently treated as fact.
Does older information get treated the same as recent information?
EchOS applies confidence decay — older facts gradually carry less weight than recent ones unless reconfirmed.
How does EchOS decide the best way to answer a question?
An intent-routing layer classifies each query and routes it to the most appropriate method — direct lookup, semantic search, or both.
What document types can EchOS process?
EchOS ingests and extracts text from PDFs, Word documents, spreadsheets, images (via OCR), and email exports.
Does EchOS replace employee knowledge?
EchOS retains institutional knowledge from day one and never loses it, even when employees leave.
What is OIL?
OIL is the only access point to EchOS, using the knowledge base combined with tools to produce detailed, accurate answers about the company.
How does OIL reduce software costs?
OIL removes the need for multiple third-party subscription tools by keeping everything built on the single EchOS foundation.
Can we swap out the AI or tools OIL uses?
Yes. Any layer on top of OIL — including the LLM or connected tools — can be swapped without cost disruption or downtime.
Why does only OIL have access to EchOS?
Routing every query through OIL means the knowledge genome is never exposed as an open, broadly-queryable resource.
What is ORBIT?
ORBIT takes the public-facing portion of EchOS's knowledge and turns it into a company knowledge catalogue for AI discoverability.
Why does AI discoverability matter?
As AI becomes the primary way companies are discovered, businesses without structured knowledge for AI visibility risk becoming invisible.
How do EchOS, OIL, and ORBIT fit together?
EchOS is the internal knowledge brain, OIL is the sole interface that queries it, and ORBIT presents public knowledge externally for AI discoverability.
What happens as technology changes?
Because everything is built on the EchOS foundation, keeping up with new AI doesn't require rebuilding the system — only swapping top-layer tools.
Is EchOS actually on-premises?
EchOS is deployed entirely within the company's own infrastructure with no requirement to route data through external servers.