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EchOS for HR & Operations

EchOS Playbook Live Reviewed: 2026-09-04

Preserve policy, process, and people knowledge so nothing leaves with a departing employee, and every SOP is one query away.

status:operational · nodes:14,203 · extraction:95%
Extraction: 95% Contradictions: 100% caught Access: RBAC roles Retention: 30 days Recovery time: 18 min

[01] // Why it matters

Policies, SOPs, and tribal knowledge are the operating manual of the company, yet most of it is unwritten. When a key person leaves, the manual walks out the door. EchOS captures it before it is lost.

[02] // What HR & operations gets

  • Policy and SOP library - every documented process indexed and searchable.
  • Role knowledge capture - exit-ready documentation built from how work actually happens.
  • Instant onboarding answers - new hires query the genome instead of interrupting senior staff.
  • Confidence decay - stale policies are surfaced for review before they mislead.

[03] // Governance & privacy

  • Reader role for employees, Auditor role for compliance reviews.
  • HMAC-chained append-only audit log of who accessed what.
  • POPIA-aligned: personal data handled with role isolation and encryption.
  • Zero data egress - HR records never leave your infrastructure.

[04] // Proof

  • 95% extraction accuracy on ingested documents.
  • 100% of known contradiction pairs flagged automatically.
  • 18-minute recovery and hourly RPO keep the knowledge always available.

Start with a knowledge audit or see deployment pricing.

[05] // Why it matters

When knowledge lives in people's heads, turnover costs the business its own operating manual.

[02] // How it works

EchOS ingests policies, SOPs, and role knowledge into an indexed genome your team can query any time.

[03] // Setup steps / inputs needed

Policy and SOP ingestion, role knowledge capture, and Reader access for the team.

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