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WhatsApp Lead Routing

WhatsApp AI System Live Reviewed: 2026-08-04

Qualify and route leads on WhatsApp without losing process control.

[01] // Why it matters

WhatsApp is often the fastest channel customers already use — unmanaged threads create leakage.

[02] // How it works

WhatsApp AI uses structured knowledge from EchOS to keep responses consistent while routing to humans when needed.

[03] // Setup steps / inputs needed

WhatsApp Business API, qualification script, CRM sync, escalation rules.

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